We hope that you will be delighted with your order. However, if you do wish to return it for any reason, we will accept the merchandise back within 15 days of receipt for either an exchange or full refund (excluding shipping costs) provided that the garments are in their original condition (unworn and unwashed).
All garments purchased at the end of season sales at a discount of 40% or more are considered Final Sale and not eligible for returns.
To exchange or if the item is damaged or has a manufacturing defect, contact us at firstname.lastname@example.org.
HOW TO RETURN
Notify us by email (email@example.com) and provide the following information –
- Order Number
- Items for Return/ Exchange
- Reason for return and any other additional information (this is to help us get it right the next time around)
We will send you a confirmation email for the return. Return shipping is the responsibility of the customer.
Please use a service that allows you to track your package as we cannot be responsible for packages lost in transit.
We will issue a refund for items returned in their original condition. It may take 3-5 business days to see the refund back on your account.