We hope that you will be delighted with your order. However, if you do wish to return it for any reason, we will accept the merchandise back within 15 days of receipt for either an exchange or full refund (excluding shipping costs) provided that the garments are in their original condition (unworn and unwashed). Return shipping costs are the responsibility of the customer.
All garments purchased at the end of season sales at a discount of 40% or more are considered Final Sale and not eligible for returns.
To exchange or if the item is damaged or has a manufacturing defect, contact us at firstname.lastname@example.org.
HOW TO RETURN
Notify us by email (email@example.com) and provide the following information –
- Order Number
- Items for Return/ Exchange
- Reason for return and any other additional information (this is to help us get it right the next time around)
We will send you a confirmation email for the return.
Ship the items to the address below -Customer Service
137 11th Ave
Kirkland WA 98033
Please use a service that allows you to track your package as we cannot be responsible for packages lost in transit.
We will send you a confirmation email as we receive the item, confirm that it is in its original condition and the refund has been initiated. It may take 3-5 business days to see the refund back on your account.